Terms and Conditions

TravelPledge Terms of Service Agreement

Privacy Policy
Cookie Policy


Welcome to TravelPledge (the “Site”), which is owned and operated by Geronimo Solutions LLC (DBA “TravelPledge”). Any person visits or uses the Site or Service (defined below) must accept the terms and conditions set forth in this User Agreement without change or alteration.

Registration on our Site, and all use of our services are available only to individuals who have the power to form legally binding contracts under applicable law. Our services are not available to minors. If you do not qualify, please do not use this Site.

Operation of Site

The Site provides a hosted auction service that provides online venue for Sellers, typically nonprofit fundraisers, to offer items of value (collectively, “Goods”) to willing Buyers for sale to the Buyer with the highest bid and for Buyers to bid on and purchase Goods (“Service”). You agree that TravelPledge shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

TravelPledge has no involvement in any transaction entered into, on or through the Site or Service, except that as a service to introduce the Buyer and Seller, to introduce Sellers to generous businesses who have made auction items available for fundraising events, and to facilitate transactions by recording bids and processing payments.

TravelPledge is not responsible for any incorrect or inaccurate content posted on the Site or in connection with the Service, whether caused by users of the Site, Buyers, Sellers or by any of the equipment or programming associated with or utilized in the Service. TravelPledge is not responsible for the conduct, whether online or offline, of any user of the Site or Buyer or Seller of the Service. TravelPledge assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Buyer/Seller communications. TravelPledge is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any Site or combination thereof, including injury or damage to users and/or Buyer/Seller or to any other person’s computer related to or resulting from participating or downloading materials in connection with the Web and/or in connection with the Service. Under no circumstances will TravelPledge or any of its affiliates, advertisers, promoters or distribution partners be responsible for any loss or damage, including personal injury or death, resulting from anyone’s use of the Site or the Service, any content posted on the Site or transmitted to Buyers or Sellers, or any interactions between users of the Site, whether online or offline.

Taxes

Unless exempt by law, the successful Buyer may be required to pay the Seller or the applicable governmental tax collection entity or entities sales or use tax, or other applicable transactional tax, as determined by the Seller or applicable law. The Buyer may also be subject to a compensating use tax or other tax in his or her domicile. It is the Seller’s and the Buyer’s responsibility to determine whether taxes apply to the transactions and to collect, report and remit the correct tax to the appropriate tax authority. You shall indemnify, defend, and hold TravelPledge harmless from any damage, cost, expense or other liability arising out of or related to any taxes or other fee imposed on any transactions you enter into through the Site or our services.

Charitable Contributions

Under no circumstances does TravelPledge acknowledge that any purchases made by the Buyer from the Seller represent a charitable contribution for tax deduction purposes. Buyers and Sellers are encouraged to consult with a tax advisor about the deductibility of any contributions or sales.

Auction and Fixed-Price Items

TravelPledge is not responsible for estimates, descriptions, condition, authenticity, title and all other matters relating to the offer and sale of a Good uploaded by the Seller for sale. Additionally, TravelPledge furnishes certificates that are sold at auctions, raffles and online. The experience provider who posted the certificate to the Site bears full responsibility for the accuracy of the information related to the description, amenities, location, availability and any other features, etc. All Goods on the Site are sold “AS IS.”

In all cases, purchases are non-refundable. While TravelPledge will advocate for satisfactory outcomes for certificate holders, it is the responsibility of the experience provider who posted the certificate to fulfill the certificate as issued. A certificate purchased on the Site is an agreement between the experience provider who posted the certificate and the buyer. TravelPledge is not a party to any agreements purchased on its websites and is not liable for any damages or claims related hereto. TravelPledge is not responsible for the condition of the experience provider’s property or services listed on our Site or the compliance with laws, rules or regulations that may be applicable to any experience in any jurisdiction.

TravelPledge reserves the right to withdraw any Goods before the end of the sale period, halt any sale during its progress, and/or remove, screen or edit any materials or content on the Site. TravelPledge may also extend any sale, change the closing time for any sale, or refuse to process a transaction for any reason. Neither TravelPledge nor any of its affiliates will be liable to any Buyer, Seller or third party by reason of TravelPledge’s withdrawal of any Goods prior to the end of the sale period; halting any auction or sale during its progress; removing, screening or editing any materials or content on the Site; refusing to process a transaction; or unwinding or suspending any transaction after processing has begun.

Bidding and Purchases

When you place a bid on an online auction item, you enter into a legally binding contract with the Seller to purchase the item if you are the highest bid at the time the item closes. When you purchase a fixed-price item, you enter into a legally binding contract with the Seller to purchase the item. If you are a winning bidder or purchase a fixed-price item, you agree to pay the full amount of your winning bid (for biddable items) or the sale price (for fixed-price items) plus any applicable sales or use tax on your purchase, as well as any applicable shipping or delivery charges. If you don’t pay your invoice in a timely manner, the auction organizer may charge your card on file.

Bids may be accepted between the auction open and auction close times as specified by the Seller and indicated on the auction page. Depending on auction settings, the close time for an item may extend past the auction close time if there are bids placed within the last ten minutes (AKA “Popcorn Bidding”). In the event of identical bids or offers, the first bid or offer received by TravelPledge will take precedence.

Bidders may place max bids in any auction running on the Site. A bidder who places a max bid is guaranteed to win the item at the value of their max bid or less; unless either the Seller or TravelPledge determines otherwise. Another bidder, who places a bid at the same amount of a previously placed proxy bid will not become the winner of that item. Only bids placed above a currently winning proxy bid shall prevail.

All bids are final. Bids may only be retracted at Seller’s or TravelPledge’s discretion. Similarly, all purchases are final and there will be no exchanges or refunds on items unless otherwise noted or warranted. If you are the successful Buyer for a Good, you are obligated to either arrange to pick up the Good in person or contact the Seller directly to arrange shipping of the Good to your location. If Buyer and Seller agree to ship the Good to the Buyer, all arrangements related to the shipment will be made and agreed to by the Buyer and Seller, including, without limitation, all freight, payment, and insurance coverage details. Potential Buyers should also be aware that packing and shipping costs may be substantial, particularly if the Good is of large size or weight, or requires special packing due to its fragility or construction.

After completion of an auction or sale on the Site or through the Service, you will be notified if you are the successful Buyer for the Good. Upon determination by TravelPledge that you are the successful Buyer for a Good, you will be liable to pay immediately the total purchase price and any applicable taxes and fees for such Good. TravelPledge reserves the right to delay initiating payments to the Seller pending an investigation if it, in its sole discretion, believes the Buyer or the Seller may have violated this Agreement or any agreement between Buyer and Seller arising from the Service.

Compliance with Laws and Policies

The Site may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding use of the Site and any transactions conducted on or through the Site.

Place of Contract; Disputes.

The sale between Buyer and Seller is presumed to take place in the state where the Seller is located. TravelPledge reserves the right to reject any bid or offer to buy at any time. In the event of any dispute between potential Buyers, or in the event of doubt as to the validity of any bid or offer, TravelPledge will have the final discretion to determine the successful Buyer. TravelPledge is not responsible for errors or omissions in connection with the transmission of bids or offers to the Site nor for any other charges you may incur in connection with participating in a sale.

Fraud

Buyers must only bid using: (i) their own account (ii) a third-party’s account who has given that Buyer express permission to use their account. You may not register under a false name or use an invalid or unauthorized credit card. You may not make bids under a false name or any email address that is not assigned to you, impersonate any participant, or use another participant’s password(s) or engage in any other fraudulent conduct or conduct intended to interfere with the orderly conduct of business on this Site. Any unauthorized or fraudulent use of a third party’s account is prohibited and is a breach of this Agreement, and may be a violation of federal and state laws and may be reported to law enforcement authorities.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Georgia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. Any cause of action you may have hereunder or with respect to your use of the site must be commenced by filing suit in Fulton County, Georgia within one (1) year after the incident upon which the claim or cause of action is based first occurred. Any dispute relating in any way to your visit to TravelPledge or to products you purchase through TravelPledge shall be submitted to confidential arbitration in Atlanta, Georgia, except that, to the extent you have in any manner violated or threatened to violate TravelPledge’s intellectual property rights, TravelPledge may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Disclaimer of Warranties

The site and all services provided on the site and all goods offered for sale through the site are provided on an “as is” and “as available” basis. TravelPledge makes no and hereby disclaims all other representations or warranties of any kind, express or implied, with respect to the Site, Service, or any goods offered on the site or any transactions that may be conducted through the site.

Waiver of Claims

Because TravelPledge is not responsible for the guarantees provided by a Seller or the descriptions of Goods provided by a Seller, if a dispute arises between one or more participants regarding a Good or its description (including the Seller Guarantee), you release TravelPledge and its affiliates (and each of their directors, officers, agents and employees) from and hereby irrevocably waive any claims, demands and damages (whether direct, indirect, incidental, punitive or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Indemnification

You agree to indemnify and hold TravelPledge, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, arising out of or related to (i) your use of the Service or Site in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above and (ii) actual or potential transactions, communications, sales, disputes, interactions, or relationships between you and any other Buyer or Seller.

Limitation of Liability

In no event shall Geronimo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Geronimo's website, even if Geronimo or a Geronimo authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

If you are dissatisfied with the site, you do not agree with any part of the terms, or have any other dispute or claim with or against us or another user of the site with respect to these terms or the site, then your sole and exclusive remedy against us is to discontinue using the site. In all events, our liability, and the liability of Geronimo, to you or any third party in any circumstance arising out of or in connection with the site is limited to the amount collected by us in connection with the specific rental in question.

TravelPledge’s total, cumulative liability for all claims arising from or related to this agreement shall be limited to $100. Multiple claims will not enlarge this limit. TravelPledge shall have no liability for errors appearing on tv display or site; the TravelPledge’s computer log shall constitute the official record of all transactions, and all decisions based on such log shall be final.

Limited License
  1. Permission is granted to temporarily download one copy of the materials (information or software) on Geronimo's websites for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    • modify or copy the materials;
    • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    • attempt to decompile or reverse engineer any software contained on Geronimo's website;
    • remove any copyright or other proprietary notations from the materials; or
    • transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Geronimo at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Termination

TravelPledge, in its sole discretion, may terminate the right of any user to participate in sales conducted on this Site or to access the Site without notice for any reason.

Severability

If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of any remaining provisions.

Notices

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

If you ever feel uncertain about whether this site is following the privacy policy we have described here, please notify us. We will make every reasonable effort to find and correct the problem promptly.

Our postal address is 11539 Park Woods Circle, Unit 106, Alpharetta GA 30005

We can be reached via e-mail at support@geronimo.com or by phone toll free at (877) 265-4273

This policy is effective as of March 18, 2020.



Privacy Policy

Your privacy is important to us. It is the policy of Geronimo, DBA Geronimo.com and TravelPledge.com, to respect your privacy regarding any information we may collect from you across our website, https://www.travelpledge.com, and other sites we own and operate.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

4. Disclosure of personal information to third parties

We may disclose personal information to:

5. International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

6. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

7. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

8. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

9. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

If you ever feel uncertain about whether this site is following the privacy policy we have described here, please notify us. We will make every reasonable effort to find and correct the problem promptly.

Our postal address is 11539 Park Woods Circle, Unit 106, Alpharetta GA 30005

We can be reached via e-mail at support@geronimo.com or by phone toll free at (877) 265-4273

This policy is effective as of March 18, 2020.


Cookie Policy

We use cookies to help improve your experience of https://www.travelpledge.com. This cookie policy is part of Geronimo's privacy policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.travelpledge.com, with the understanding that we may be unable to provide you with some of your desired content and services.
What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalize your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.

Targeting/advertising cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services.

Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.

Third-party cookies on our site

We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Geronimo's cookie policy.

Our third-party privacy promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

How you can control or opt out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.

If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.